Shipping

DELIVERY

Shipping is available both Australia & World wide.

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

We are more than happy to write instructions as instructed.  If you choose to have your order left if you are not at home responsibility is yours but contact us immediately to discuss.

Delivery is between Monday and Friday unless over the delivery method for some reason choose to deliver on a weekend.

TRACKING ORDERS

All domestic orders are tracked with Australia Post.  If your order has not arrived please contact me at danielleoreilly91@gmail.com

International orders are sent with Standard Airmail service.  This service comes with tracking and your tracking number will be sent to you once it has been posted. If I am requested to make alternative shipping arrangements we cannot guarantee tracking and will not be responsible for the delivery of orders sent internationally

DELIVERY TIMES

Orders are usually dispatched within 5 business days (Prints are made to order and numbered and signed) – I endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location and service selected (domestic only) it is 1-14 days, international may be longer, please get in touch for a specific time frame or to upgrade to express shipping.

IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item please keep the packaging and return as it is. I will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact me within 4 days of delivery and do not throw it away as I will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.)

 

PRICES AND PAYMENT

All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

ORDERS SENT TO AN AUSTRALIAN ADDRESS

  • Free delivery (Australia wide) for orders over $400
  • Orders under $400 are sent at a standard postage as calculated at checkout
  • Payment Plans are by request - Email me at danielleoreilly91@gmail.com

ORDERS SENT OUTSIDE AUSTRALIA

  • Delivery costs vary depending on the country the parcel is being delivered to and the delivery method chosen. We use Standard Air Postage which includes tracking.  If an alternative form of postage is required contact customer service to discuss options.
  • If an international order is entitled to a GST refund.  This will occur after payment and before order has been posted.
  • You must pay the Order Amount by credit card or Direct Deposit at the time of submitting the Order. Danielle O'Reilly Art accepts Visa, Mastercard, Amex, Afterpay and Zip pay.
  • Free postage over $400 is for parcels sent to an  Australian address only
  • Payment Plans are by request - email me at danielleoreilly91@gmail.com
  • Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Danielle O'Reilly Art is not liable to pay such fees and is not responsible for the rejection of your parcel.